Privacy Policy

Our Privacy Policy delineates the categories of personal information we gather, how it is utilised and safeguarded, and the manner in which we may share it with third parties.

At The Growth Clinic (hereafter referred to as "Company," "We," "Us," or "Our"), we are dedicated to safeguarding the privacy of all individuals who provide personal information to us.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. The policy is applicable to personal information collected by us through any means of communication, including in-person, phone, email, or any other electronic means.

Definitions:

• Service refers to the website and services offered by The Growth Clinic.
• Service Provider refers to third-party entities or individuals engaged by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or aid the Company in analysing Service usage.
• Website refers to The Growth Clinic, accessible from www.thegrowthclinic.co.uk.
• You refers to the individual accessing or using the Service, the company or legal entity on behalf of which such individuals are accessing or using the Service.
• Usage Data refers to data automatically collected, generated by the use of the Service, or from the Service infrastructure itself (e.g., the duration of a page visit).

Information we may collect directly from you:

• We may directly collect your personal information when you submit an inquiry through our website, contact us via email, phone, WhatsApp, social media, or other platforms.
• This information may include but not limited to your name, gender, date of birth, country of birth, address, telephone numbers, email addresses, credit/banking details, identity information, contact information, health information, financial information, transaction data, technical data, profile data, marketing and communications data, emergency contact details, and any other special categories of personal information (such as religious or health information).

Information we may collect indirectly from you:

• We may indirectly collect your personal information by utilising cookies, web beacons, and other technologies to monitor your browsing behaviour, browser, and hardware information.

Use of personal information:

• Provide and maintain our Service.
• Manage your account and communicate with you.
• Respond to your requests and inquiries.
• Share news, tips, updates, and special offers.
• Deliver customer service and assist with inquiries.
• Analyse trends and optimise the Service, monitor usage, traffic patterns, and other demographic information.
• With your consent, disclose your personal information for any other purposes.

Disclosure of information:

• To facilitate our services, we may share your records with our trusted partner hospital. They also maintain strict confidentiality with your records at all times and will only use them for treatment purposes.
• Within our organisation, we share your information with our staff when necessary, adhering to strict corporate rules to safeguard your personal information.
• We may use third-party applications, such as customer management software, to aid in providing our services. While using these applications, we uphold strict confidentiality with your information at all times.

Data security:

• The Company priorities the security of your personal information. We have implemented appropriate technical and organisational measures to protect it from unauthorised access, theft, loss, or misuse.

Access to, Correction of, and Deletion of Personal Information:

• You have the right to access, correct, delete, and object to processing, as well as request restriction, request transfer, or withdraw your consent for the processing of your personal information. If you wish to exercise these rights, please contact us.

Cookie policy:

• This website uses cookies to enhance your experience. A cookie is a small text file stored on your computer when you visit a website. By using this website, you consent to our use of cookies in accordance with this policy.
• We use both session cookies and persistent cookies on this website. Session cookies are temporary and erased when you close your browser, while persistent cookies remain on your computer or mobile device until they expire or you delete them.
• Cookies help us remember your preferences and track your website usage. We also use cookies to analyse website traffic and enhance our website.
• Third-party cookies, such as Google Analytics, may be employed on this website to analyse traffic and improve it. We do not control third-party cookies, and you should consult the relevant third-party websites for more information about their cookies.
• You can manage cookies through your web browser settings, setting it to refuse all cookies or indicate when a cookie is being sent. However, choosing to refuse cookies may limit your ability to use all features of this website.

We take the protection of your personal data seriously and will use it only for the purposes outlined in this policy. We reserve the right to periodically update this policy, and we encourage you to periodically review it for any modifications.

If you have any questions or concerns about our privacy practices, please do not hesitate to contact us via email at contact@thegrowthclinic.co.uk.